Orillia Outdoor Equipment - Orillia
Orillia Outdoor Equipment is a leading provider of small engine repair services in the heart of Orillia. With a commitment to excellence and a passion for helping the community, they specialize in diagnosing and fixing a wide range of small engine issues. Whether it's lawn mowers, trimmers, or generators, Orillia Outdoor Equipment's experienced technicians are dedicated to ensuring that your equipment runs smoothly and efficiently. Trust them to deliver reliable service and expert solutions tailored to your specific needs.
- Address: 371 West Street N, Orillia, ON L3V 5E5, Canada
- Phone: +1 705-326-5511
- Features: Small engine repair service
- Website: Website
- Rating: 4.0 / 5
- Number of Reviews: 38
Features of Orillia Outdoor Equipment
Orillia Outdoor Equipment is a reputable business dedicated to providing exceptional small engine repair services. Located in Orillia, Ontario, at 371 West Street N, this establishment has built a solid reputation among its clientele for the quality of its work and the expertise of its technicians. With a contact number of +1 705-326-5511, customers can easily reach out for their small engine repair needs.
The company specializes in the maintenance and repair of a variety of outdoor equipment, catering to both residential and commercial clients. Their services range from lawnmowers and snowblowers to other small engines, ensuring that your equipment is functioning efficiently and effectively. Orillia Outdoor Equipment takes pride in using high-quality parts and tools, which enhances their ability to deliver reliable and lasting repairs.
Customer satisfaction is a top priority for Orillia Outdoor Equipment. The business has garnered a commendable rating, with 38 clients giving it an overall score of 4.0 out of 5. This rating reflects the dedication of the team to ensuring that every client receives personalized service tailored to their specific needs. The skilled technicians at Orillia Outdoor Equipment are not only knowledgeable but also committed to helping customers understand the issues with their equipment and providing them with practical solutions.
One of the key advantages of choosing Orillia Outdoor Equipment is their commitment to quality service. They employ experienced professionals who are trained to handle a wide array of small engine challenges. Whether it's routine maintenance or a more complex repair, clients can expect thorough diagnostics and meticulous workmanship. The team's approach combines technical expertise with a friendly demeanor, creating a welcoming environment for customers.
Additionally, Orillia Outdoor Equipment understands the importance of timely service. They strive to minimize downtime for their clients by offering quick turnaround times on repairs. This commitment to efficiency, coupled with their high standards of quality, has made them a preferred choice for small engine repairs in the Orillia area.
In summary, Orillia Outdoor Equipment is a reliable choice for anyone in need of small engine repair services in Orillia, Ontario. With their exceptional customer service, skilled technicians, and a solid reputation backed by positive client feedback, they continue to be a trusted provider in the community. Those looking for assistance with their outdoor equipment can trust this establishment to deliver the results they need.
Reviews for Orillia Outdoor Equipment
Orillia Outdoor Equipment has garnered a reputation for being one of the best local shops for small engine repair services. With a commendable 4.0 rating based on 38 reviews, this business has successfully attracted a loyal customer base.
Many customers praise the staff, particularly Braden and Paul, for their outstanding customer service and willingness to tackle even the most challenging repairs. For instance, one satisfied customer shared their experience with a broken Senix trimmer, stating that this shop was the only one that took the time to examine and repair it, unlike others that simply suggested purchasing new equipment.
Testimonials highlight the shop's commitment to transparency and honesty. Another customer expressed satisfaction with the swift and reliable service when their ride-on mower required urgent attention. They were pleasantly surprised to receive their repaired mower in less than 24 hours, contradicting their expectations of a much longer wait time.
However, not all feedback has been positive. There is a single negative review that raised serious concerns about stolen items and operational hours. Despite this, the overwhelming majority of reviews reflect a strong appreciation for the quality of service and parts offered.
- Reliable and speedy service for small engine repairs
- Friendly and knowledgeable staff who genuinely care about their customers
- Affordable repair costs with no hidden fees
- A strong commitment to supporting local businesses
- Quick turnaround times for repairs, even during busy seasons
Customer Reviews
Adrian K
Rating: 5/5
Without a doubt this is one of the best if not thee best small motor repair shop in Orillia. Braden and Paul are absolutely wonderful to deal with. My story: Had a horrible Chinese-made Senix trimmer which starter had failed. It was purchased at Lowe's. Lowe's no longer sell or support the brand. I contacted a number of other small motor shops in town and they were all trying to sell me a new trimmer.
Orillia Outdoor Equipment was the only ones that took the time to take a look at it. They called me about a week later and said that it was fixed. Dave gave me some tips so I didn't have the issue again. The cost for the repair was insanely cheap.
If I needed to purchase a new trimmer or anything, it would be from here. These guys are good honest people.
Clifford Perry
Rating: 5/5
As a homeowner with chainsaw, snow blower and lawnmower, these folks are the greatest for machine service, parts, sales and advice
Franco Bassoriello
Rating: 5/5
Paul, owner of Orillia Outdoor Equipment, has always provided me with outstanding customer service. He readily finds solutions to my small engine equipment needs and does it in a timely, efficient and cost effective manner. Best service in Orillia and in Ontario. Thanks Paul!!!
Will Werth
Rating: 5/5
I brought my snowblower to get fixed I feel they went above and beyond greased everything put bolts in that were missing addressed cracking in plastic shoot it is running better than ever will be going back
Austin Briggs
Rating: 1/5
Very poor business they have no idea how to run a business. They stole my chainsaw and my weedeater. They’re never open. I don’t even think they work out of that business so don’t take your products to them. They should be closed down.
Darryl Jones
Rating: 5/5
I went here for a couple of snowblower belts today. They were in the process of packing away their winter stock, but they had one and ordered the other. Very friendly and efficient and seemed to know their stuff very well. Their prices were fair as my research online found that the markup was minimal. I will definitely be back.
Michael B (Labourguy)
Rating: 5/5
So pleased with the client service. My ride on cutting deck would not engage. Called OOE and they said they would pick it up end of week. Said i would take about 3 weeks due to their overload of work (no doubt due to COVID shut down and now having to catch up). I totally understood. More than willing to wait although the prospects of cutting my large property with an electric hand lawn mower was grim. They picked it up first thing Thursday morning. Friday at 8 pm I was outside waiting for Pool guys and the owner arrived with my ride on!!! Less than 24 hours! I was so relieved as I was expecting to wait 3 weeks. He said it was the belts. He prioritized the simple stuff to uncluttered back log. Now that is managerial strategy in support of clients!!. Contrary, I had called another small motors repair place and was practically dismissed, “good luck with that “ told my new machine was made in China and junk and told “good luck with that” getting parts. NOT client service . Being rude, condescending and making fun of people’s equipment clearly is not client service. And clearly OOS had not issue with my tractor and fixed it n 24 hours and CAN get parts for my machine which has an MTD engine, 2 years old and always does an awesome job cutting my lawn. I was the one that chewed up a belt running over something, not the machine’s fault. So thanks OOE for your fast, client-service friendly and expert work.
A BM
Rating: 5/5
excellent service and honest. we bought a belt for our snowblower that broke in the first month. went back and they replaced it with a new one, no questions asked and no additional charge.
proud to Support local small businesses!
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