Mini Tune Lawn & Landscape Depot - Saskatoon
At Mini Tune Lawn & Landscape Depot, the residents of Saskatoon can find top-notch assistance for their small engine repair needs. This dedicated service center specializes in a variety of small engine repairs, ensuring that lawn care and landscaping equipment runs efficiently and effectively. With a team of experienced technicians, Mini Tune is committed to providing reliable solutions that keep your machinery in prime condition, allowing you to maintain your yard with ease.
- Address: 619 50 St E, Saskatoon, SK S7K 5W8, Canada
- Phone: +1 306-343-5610
- Features: Small engine repair service
- Website:
- Rating: 3.8 / 5
- Number of Reviews: 139
Features of Mini Tune Lawn & Landscape Depot
Mini Tune Lawn & Landscape Depot is a specialized business located in Saskatoon, Saskatchewan, Canada, focusing on small engine repair services. Situated at 619 50 St E, Saskatoon, SK S7K 5W8, this establishment has earned a reputation for quality and reliability in the local community. With a contact number of +1 306-343-5610, Mini Tune is easily accessible for customers seeking expert assistance with their small engine equipment.
The business caters to a variety of small engines, which can include lawnmowers, trimmers, chainsaws, and other outdoor power equipment. These machines are essential for maintaining gardens and landscapes, and proper functioning is vital for efficiency and performance. At Mini Tune, technicians are trained to diagnose and repair a wide range of issues that these engines may encounter. Whether it's a simple tune-up or a more complex repair, customers can expect professional and knowledgeable service.
Customer satisfaction is a high priority at Mini Tune Lawn & Landscape Depot. The company has garnered a customer rating of 3.8 out of 5 from 139 reviews, indicating a solid level of approval from those who have utilized their services. This feedback reflects the team’s commitment to ensuring that each customer's equipment runs smoothly and efficiently. The staff at Mini Tune are dedicated to addressing each concern with care and attention to detail, making sure that clients feel valued and heard during their service experience.
Aside from the repair services, Mini Tune also offers advice on maintenance and care for small engines. This guidance helps customers prolong the life of their equipment and promotes better performance. Regular maintenance is essential for preventing future issues, and the knowledgeable staff is always ready to share tips and best practices that can save time and money for clients.
Overall, Mini Tune Lawn & Landscape Depot stands out in the Saskatoon area for its focused approach on small engine repair. The combination of expertise, quality service, and commitment to customer satisfaction sets this business apart as a trusted option for anyone facing challenges with their outdoor power equipment. For those in need of reliable and efficient small engine repair, Mini Tune is worth considering for all repair and maintenance needs.
Reviews for Mini Tune Lawn & Landscape Depot
The reviews for Mini Tune Lawn & Landscape Depot, a business specializing in small engine repair service, reveal a mix of experiences that highlight both excellent customer service and significant issues. With a total of 139 reviews and an overall rating of 3.8, it is clear that while some customers had positive interactions, others were left dissatisfied.
On the positive side, customers like Savannah Dietz praised the staff's knowledge and helpfulness, noting that they were able to find a suitable replacement part quickly. Kevin Lacoursiere also voiced his satisfaction, mentioning that the shop had a good stock of parts and better prices than online retailers like Amazon. These comments suggest that there are instances of excellent service at this location.
However, several reviews pointed to a lack of professionalism and poor customer service, which significantly impacted customer satisfaction. For example, Abi Samuel and John LeClaire both described negative experiences with uninterested staff and unsatisfactory service. Similarly, Shannon Luoma detailed a frustrating repair process that took far longer than expected, with rude communication throughout. Adam Beck had an especially severe encounter, where he reported being verbally abused by the front counter staff.
- Positive Experiences:
- Helpful and knowledgeable front desk staff
- Good stock of parts and reasonable prices
- Negative Experiences:
- Unprofessional and rude staff behavior
- Frustrating and lengthy repair processes
- High prices and poor communication
Customer Reviews
Savannah Dietz
Rating: 5/5
The lady working the front desk was very knowledgeable and kind, I had brought in a cable off a tiller and she was able to find something similar in stock that i ended up making work! Will be going back!
Abi Samuel
Rating: 1/5
Consider hiring more professional or knowledgeable staff. Very uninterested… first told me the model number doesn’t exist . When i shown her a picture she said “ ya i can order it you wont see it till next week. You will be better off going to honda down the road”
Russ Zacharias
Rating: 2/5
Well a lady who seemed to be annoyed that wanted a part so first impression was not good. Didn't have the part. Don't go there without the model number or they can't help you.
John LeClaire
Rating: 1/5
Spent 300 plus in October and when winter arrived my snowblower would not start. Checked and although they said that service included a spark plug replacement, the old one was left in and the reason it would not start was the gas line was plugged
Maybe try doing it yourself and save the money
Mr. B
Rating: 1/5
Called looking for parts and asked price. Some woman who MAYBE needed a coffee break or a day or week off was very unprofessional. I asked if they carry sheer bolts for my snowblower and asked the price. The price was over double the price than what Lambert sells them for, I asked “wow are you sure , are you serious” ? She said “ya I SURE AM” I said “ oh wow ok, well Lambert sell them for less than half that price.” Very snotty she told me “ then go buy them there then “ and in a not so
professional manner. If you want to be talked down too and pay twice the price then go there. Shame on this woman for talking like this.
Kevin Lacoursiere
Rating: 5/5
This place is great. Very helpful. Good stock of parts, or they’ll get them in decent time. Prices are better than Amazon
Shannon luoma
Rating: 1/5
I took my mower in for repair since this is the store I had originally bought it from. Counter staff told me when I dropped it off it would be a couple days. Two weeks later I called and they had just ordered the part, expected the following week. Another week passed I called back and still no parts but expected this week . Couple more weeks I called back, and yes still no parts but expected this week. One more try another week later. Still no part but expected next day. Three days day after the parts arrived I received a call. Rather rude tone from the caller. Heavily marked up parts and labour for the final bill. Overall an experience that leaves customer service something to be desired.
Adam Beck
Rating: 1/5
Unbelievably rude front counter staff. I had to return my saw after 'repair and tune' because it was not fixed properly. 2 extra trips and the job was still not done. I talked to the manager and he wasn't much help either. When I went to pick up my saw the front counter staff were incredibly rude, swearing at me and telling me to get the F out of their store. I gladly did that and won't be back. I do NOT recommend dealing with these people who seem rude and incompetent. Be smart and take your business elsewhere. I'm sure the response to my negative review will be trying to make it sound like it was my fault like most other responses to poor customer service. Judge for yourself.
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